Customer Testimonials

We just wanted to express our thanks for the excellent service we received from you. The van was delivered to and collected from our doorstep on time and by a professional and friendly gentleman. Thank you very much. Fiona

I found your service extremely professional, considerate and it catered to my needs. I was extremely happy with iolanda who was very polite, charming and helpful. I was also delighted that you have drivers to drop the vehicle off to on Sundays which again was very convenient. Needless to say I will be using you again. Please accept this as a formal compliment. Mainu Miah

Thank you for the excellent service you have given over the past couple of weeks. I look forward to doing business with you again when I am next in the UK. James Dixon, SCA Creque, British Virgin Islands

I've been a customer of Express Rent-a-Car for about 12 years, which on its own says something about their service. You get good vehicles at very good prices and a personalised service that you just don't get with the large corporate rental companies. At our company, we are supposed to use Hertz but I need a quicker, friendlier and most cost effective service than that. Nick Canham, Film & TV producer

My husband and I have been hiring from Express Rent a Car for years now and we have not once been let down by them. Their service in delivering and collecting cars are excellent. Their rates are competitive and more importantly, their cars are always in good condition. We have no hesitation recommending Express Rent a Car to our friends. Lilian Woo, Hong Kong

As a long term expatriate, I have used Express Rent a Car for around ten years whenever I return to the UK. Like so many of us I forget to book well in advance and end up ringing the day before in a panic. Despite this Express have never let me down and have always come up with a car in my price range with the minimum of fuss. They make every effort to fit in with my busy schedule and arrange pick-ups and drop-offs at my convenience. In fact, their customer service has always been the thing that keeps me coming back. Keith

I live overseas and have used Express for many years now and have always been extremely impressed by the service they give. Their prices always seem to be better than their competitors and they have never let me down in meeting or picking up or providing the car I desire. I highly recommend them. Anton Delin, Israel

I have utilized the services of “EXPRESS RENT A CAR” several times during my visits to the United Kingdom, and I have found their services to be exceptionally good, honest and very helpful. The cars that were provided to be me on each occasion were new, immaculate, and in a very good condition; some were so new that they were barely run-in. I have no hesitation in recommending their services to anyone looking for a good car rental company. Mr. M.A.Trollope

My wife & I, and three other couples recently planned to hire a minibus. I researched various vehicle hire companies and eventually found who would rent us a VW Shuttle minibus (nine seater) and they did not require it to be returned to London. Included in their price was the service of delivering any type of vehicle to any address in the UK, and collecting it at the end of the contract from any other address. All my dealings with the company were via e-mail and I found the staff to be very helpful. Obviously I had many questions and required help in choosing the correct vehicle. I was very pleased with the overall service I received from the company and would not hesitate to use them again. Geoff Woodland, Sydney

I have been using Express Rent A Car for more years than I care to remember and I must state that during this time their service has been unfailingly excellent. The advantage of being able to pick up and drop off the car at the airport terminal building ( rather than traipsing to some car park in the middle of nowhere ) cannot be understated, especially when I am travelling with my family and over the years, I have developed a very good relationship with some of the drivers which further compliments the personal service that this company provides. I have no hesitation in strongly recommending Express Rent A Car - try them as I am sure your experience will be a positive one ! David Skillen

Hi, I have been renting your cars since I was a student at Richmond college well over 10 years now and I have never doubted your service and hospitality. This is a company I have recommended to my friends and family whenever in London. Ever since then, whenever in London with my family, I always use this company and never for a second have I been disappointed. Thanks Guys! Please keep it up and we will definitely keep coming back.Ibrahim Zakari, Nigeria

Get in Touch!

If you've rented a car from us, we're interested in your feedback! Write to to let us know how we've done.

Contact us

  • Tel (UK) 020 7724 9111
  • Tel (Int) +44 (0)20 7724 91111
  • Get an online quote!

Open 7 days a week

  • Mon to Fri: 9am - 6pm
  • Sat & Sun: 9am - 1pm
  • Enquiry line, Delivery & Collection availabe outside office hours including Sundays

Our Location

  • Express Rent-a-Car
  • 90-91 Crawford Street
  • London W1H 2HD

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